The Client wanted to measure satisfaction of B2B power and gas buyers in the Great Britain energy market.
Azure was required to interview owners or the person responsible for energy purchase in companies spending more than £50,000 on gas or electricity.
Phone-based data collection
Azure conducted 500 telephone interviews across Great Britain – England, Scotland, and Wales
Specialist interviewers conducted detailed discussions to capture feedback across revenue categories as well as verbatim responses to open ends
A dedicated team of project managers and interviewers successfully executed the project in across Great Britain within the allocated time-frame.